Did we implemented the right process with our free plan? As far as I know this is the best way of implementing free plans using Stripe, I would just probably make sure that customers weren't sent any invoices unless it was required.I doubt users would expect to receive an invoice for each billing period if they were using a free plan.After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.
Besides, the more website traffic you have already, the more you can make out of it with a little help from Chatra. Chatra even lets us create automated messages based on certain conditions — ex.
Chat with your website visitors in real time to answer questions and alleviate concerns more easily, building relationships with your visitors and helping them become customers.
Live chat is the best way to fight cart abandonment and avoid potentially costly delays replying to website visitors. Lots of my customers are using it to get in touch with a “quick question” that may not have otherwise been emailed.
This way if the user does decide to go and update their payment information, Stripe will be able to take payment as soon as the customers trial has ended and they will be able to continue using your service without interruption.
#Scenario 1 If the user select the free plan, we just reactivate its account on our side and do nothing else because we configured the free plan on stripe to cost 0$.